The British Council is the UKโs international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with โ changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
We are recruiting to fill the position below:
Job Title: IT Intern
Job ID: 50045
Location: Lagos
Job Description
- The IT unit work To implement, maintain and monitor the Information and Communication Technology (ICT) infrastructure in Nigeria Main Offices, supporting ICT Officer and Country ICT Manager in providing a range of appropriate, efficient IT services.
- Overall this will ensure the wider staff body have seamless access and services to meet their own objectives, business needs, strategy, and the aspirations of the Country Plan.
Main Accountabilities
- Understudy and learn IT processes, and vendor management through interactions with other IT ย Staff in location
- Provide basic administrative support for IT-related activities asย required.ย
- Ensuring timely first- and second-level support to ensure seamless operations
- Escalating any problems/issues to relevant teams as required and following up to facilitate effective communications to end-users
- Supporting the implementation of local projects in conjunction with GIS / the Nigeria ICT team
- Support administration, implementation and upgrades of the overall ICT environment (hardware, software and infrastructure) according to business and technical needs, in accordance with the Nigeria / corporate ICT strategy, industry best practice, and necessary change and configuration management.
- Ensuring 24/7 availability of Local Area Network (LAN) and Internet connectivity
- Monitoring of all server (MS 2016) logs, services, performance, disk space, and the taking of corrective action
- Ensuring systems are secured from external threats like hacking/virus attacks, including regular checks on software compliance
- Ensuring restricted access to server rooms and the physical security of IT equipment
- Organising routinised weekly/monthly/quarterly IT checklist exercises are implemented
- Implementing approved updates/upgrades on receipt of guidelines and Technical Design, within agreed timeframes, ensuring service disruptions and appropriate communications to staff
- Ensuring โcorrect first timeโ installation of standard and approved software
- Enhancing business processes of the organisation via suggestions for improvements and new functionality
- Managing the IT inventory (software and hardware)
- Managing the wifi access network
Qualifications
Minimum/essential:
- Graduate-level or second degree education in Computer Science or a related IT discipline.
Desirable:
- ย A minimum of two years’ relevant work experience post NYSC is required.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
